My job has improved !00% with my first sale. I've learned to carry the caller along with the screens. That's the way to make the sales. Even though I've only gotten 1 sale so far, I came close a bunch of times.
I've also started this new program at the Empowerment Center to work on my soft skills. My behavior could use some refining and this is part of what is taught here. The instructor is a very nice lady named Felicia Rall. I admire and appreciate her manner of dealing with us .
They are also offering me an opportunity to work on my typing and computer skills. Soon, I'll be able to type at a speed that might just get me hired somewhere.